Important changes to our Late Cancel and No Show Policy for In-Studio and
Outdoor Cycle Classes and In Studio Fit Classes.
We have noticed that due to our lowered class capacity and high demand,
many clients are unable to get into the classes they want.
We want to change that and need your help.
Beginning Monday, August 3rd,
we are revising our late cancel/no show policy for all Cycle classes
and in-studio Fit classes to hold our clients accountable.
HOW LATE CANCEL WORKS
If you sign up for any BOHO in studio or outdoor class and cannot make it,
you need to cancel 4 hours prior to the start of class.
If you sign up for any Zoom class and can't make it
You need to cancel 1 hour prior to the start of class.
NEW CANCELLATION / NO SHOW FEE
If you no show or late cancel for class, the below cancellation fees apply:
All Auto Renew and Unlimited Packages (yearly/monthly) will be charged a $15.00 fee.
All Class Package Holders will lose the class from their package and be charged a $10.00 fee
Do not fear the waitlist. Add your name - you have a good chance of getting into class!
You will receive a text or e-mail notice up to four (4) hours prior
to the start of class alerting you IF you got a spot in class.
You are then confirmed to attend class.
To adjust your text or email alerts, log into your account and check ' Reminders and Schedule Changes.'
Thank you for helping us get you into class.