FREQUENTLY ASKED QUESTIONS

Welcome, we are so excited to have you!

Prior to your first class, make sure you have signed up online. If the class you want is full, please sign up for the waitlist.

• When a spot opens for a class, the waitlist will move a waitlist client into the class.

• You are considered reserved for the class.

• You will receive an email or text message notification alerting you to your reserved spot!

• If you do not show up or early cancel (at least 6 hours prior to class start time), you will either lose a class credit or be charged a late cancellation fee.

• The waitlist will add clients up to 6 hours before class time, so if a class is in the morning at 6:00 am, you could be added as late as 11:59 pm!

• To avoid a late cancellation, please remove yourself from the waitlist before you go to sleep for the night and check back when you wake up to see if a spot has opened up.

• Drop-In Rate, you lose the class.

• Four, Five or Ten Class Package, you lose the class and will be charged a $10 fee.

• VIP Yearly and Monthly Unlimited, you will be charged a $15 fee.

Congratulations, you’re about to move more! Check to see which location your class is being held, CYCLE or FIT,

You can find details about parking, directions to the studios, the team, and studio images under the Our Studios tab at the top of this page in the header.

Newbies! Please arrive 15 minutes prior to the start of class so we can set you up for success! A studio tour, an overview of the class, bike set-up, and shoe rental as needed.

You must check in a minimum of 5 minutes prior to the start of class. At the 5-minute mark, spots will be released to those on the waitlist or walk-ins.

CYCLE: Our bikes have clip-in pedals, so regular gym shoes won’t work. Your first shoe rental is free ($3 rental fee, subsequently). If you’re bringing your own shoes, our pedals are built for SPD clips or triple link. Unfortunately, this is not a Delta household.

FIT: Our bikes do not require clipping in, regular gym shoes are your go-to! 

Whatever makes them feel comfortable while exercising! We recommend anything that you can sweat in (like, a lot in) and avoid loose clothing so it won’t get caught in the bike.

For every class, a water bottle and an open-minded attitude are necessary. The workouts won’t be easy, but as long as you’re willing to give the most that you can, you’re bound to have a good time.

If you’re a yogi, please bring your own yoga mat (We offer mats for $2 rental fee).

Anything else you bring must be stored in the supplied lockers or cubbies. You are responsible for your personal items. You may bring a lock for your items if you prefer.

Hydrate, hydrate, hydrate. This is a #SweatSession after all. And while we don’t recommend working out on a full stomach, make sure you have a snack to fuel your tank. If you have a hectic day and forget to eat something beforehand, we have healthy snacks at our studios.

While our studios offer so much, we unfortunately do not offer showers or childcare. Please plan accordingly when scheduling your class.

Yes, we do! We offer both email and text message notifications that alert you of class sign-ups and cancellations, waitlist updates, last-minute instructor changes, and sales receipts.

Check 'News + Promos' in your Walla account to get the above alerts.

We’re so glad to hear that! We offer various class packages and memberships to fit your budget and schedule.

Do you have a question we missed? Let's talk.

All class sales are final with no refunds or transfers.