FREQUENTLY ASKED QUESTIONS

Please arrive 15 minutes prior to the start of class so we can set you up for success! This includes a studio tour, an overview of the class format, weight and bike set-up, and shoe rental as needed.

All classes start on time. We do not let clients into the studios once class has started.

You must check in a minimum of 5 minutes prior to the start of class. At the 5-minute mark, spots will be released to those on the waitlist or walk-ins.

• Do not fear the waitlist. Plans change, life happens, and someone cancels their spot.

• The waitlist will add clients up to 6 hours before class time. If a class is in the morning at 6:00 am, you could be added as late as 11:59 pm!

• If you are moved into class, you are considered reserved for the class.

• You will receive an email or text message notification alerting you to your reserved spot!

• If you do not show up or early cancel (at least 6 hours prior to class start time), you will either lose a class credit and/or be charged a late cancellation fee.

• To avoid a late cancellation or no-show fee, remove yourself from the waitlist before you go to sleep for the night, and check back when you wake up to see if a spot has opened up.

• If you do not get into class from the waitlist, the class goes back into your account for future use.

Cancelling your spot within 6 hours of the start time or simply not showing up for class incurs the following:

• Drop-In: Loss of class and $10 fee

• Four, Five, Six Class Packages: Loss of class and $10 fee

• Monthly Unlimited + VIP Yearly Membership: $15 fee

• Specialty Sales or Promotion Packages: Loss of class and $10 fee

• Find out more about each of our locations — click the Our Studios tab.

• Details include address, parking, studio-specific class schedule, and Team BOHO.

• The Studios open 15–30 minutes prior to the start of class.

• There are lockers available for your personal items. You are responsible for your personal items. You may bring a lock if you prefer.

• The Studios do not offer showers or locker rooms.

• The Studios are not available for friends or family to wait while you are taking a class. Only clients signed up for a class or seeking an open waitlist spot are allowed in the studios.

• The bathrooms are not public and are only available for active clients signed up for a class.

CYCLE Studio: Our bikes have clip-in pedals only. Your first shoe rental is free. If you’re bringing your own shoes, our pedals are built for SPD clips or triple link. Cycle shoes are available for a $3 rental fee after your first class.

FIT Studio: Strength-based classes require closed-toe shoes; running or lifting shoes work great.

Pilates and yoga: Socks or bare feet; no shoes in the yoga room.

Ride + Lift: Bikes do not require clip-in shoes. Regular gym shoes are your go-to.

• All clients must be 18 years or older to take classes at BOHO. If you are under 18 years old, your class must be coordinated with a parent/guardian, include a signed waiver, and the parent/guardian must attend class with you. Email us at info@bohostudios.com with questions.

• Hydrate, hydrate, hydrate. We are big fans of water!

• We provide sweat towels for all of our classes.

• While we don’t recommend working out on a full stomach, make sure you have a snack to fuel your tank.

• Our Studios do not offer showers or locker rooms.

• We do not have childcare available, and children are not able to sit and wait while a parent is in class.

• Each studio has a lost and found. We reset them at the end of each month. If you've left something at a studio, visit the desk or email us at info@bohostudios.com so we can help track it down. All items must be retrieved before the month ends.